Privacy & Cookies
Thank you for visiting us online at toysrus.com.hk. At Toys"R"Us, we strive to do everything we can to respect the trust customers have in our brand and our commitment to your privacy is no exception. We are committed to protecting and safeguarding consumer privacy on the Internet, especially for children. Thanks again for visiting our website and for placing your trust in Toys"R"Us.
Types of Information We Collect and How It Is Used
Toys"R"Us only gathers personal information, such as, first and last names, addresses, email addresses, and phone number when voluntarily submitted by you. For example, personal information may be collected from you in order to get your feedback on our websites and our products, or to enter you in one of our contests, sweepstakes or enewsletter list.
Sharing of Personal Information
Toys"R"Us may transfer your personal information to any departments within Toys"R"Us and Fung Group for accounting and promotional purposes. Of course, any use of this information by the Toys"R"Us and Fung Group will comply with this policy. Occasionally, with your permission, we will send marketing information to you, such as discount coupons, information about new product offerings, etc. If you do not elect to receive such materials, we will not send them to you.
Companies may be engaged by Toys"R"Us to perform a variety of functions, such as, enewsletter sending, assisting with promotions, providing technical services for our web sites, etc. These companies may have access to personal information if needed to perform such functions. However, these companies may only use such personal information for the purpose of performing that function and may not use it for any other purpose.
Toys"R"Us would never disclose personal information to third parties outside Toys"R"Us. However, with your permission, we will, on occasion send marketing information on behalf of one of our business partners about products or services they provide that may be of interest to you. If you do not want to receive such communications, just let us know at firstname.lastname@example.org or phone 852-2287-1888.
Toys"R"Us reserves the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the site, to fulfill your requests, or to cooperate in any law enforcement investigation or an investigation on a matter of public safety.
Toys"R"Us is very sensitive to privacy issues. We are proud of our longtime commitment to our customers. We are especially careful in any communications with one of our most treasured customers - children. Toys"R"Us would never collect personal information from children directly, without the parent's consent.
Personal information collected from children is used solely by Toys"R"Us or other entities that provide technical, fulfillment or other services to Toys"R"Us. For example, such entities may provide services, such as, improving our web sites, fulfilling requests or administering sweepstakes. This personal information is not sold or transferred to third parties.
Meanwhile, we urge parents to regularly monitor and supervise their children's on-line activities.
You are in control of any personal information you provide to us on-line. If at any time, you would like to correct the personal information we have about you or if you would like to change your preferences for contacts from us or on behalf of our business partners, you can let us know by contacting us at email@example.com or phone 852-2287-1888.
Use the options in your web browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. Click on the "Help" section of your browser to learn how to change your cookie preferences. If you disable all cookies, you may not be able to take advantage of all the features of this web site.
Links to Other Sites
We may offer links to sites that are not operated by Toys"R"Us Corporation. If you visit one of these linked sites, you should review their privacy and other policies. We are not responsible for the policies and practices of other companies and any information you submit to those companies is subject to their privacy policies.
Other Toys"R"Us Websites
How to Contact Us
Toys'R'Us (Asia) Limited - Customer Service Department
Tel : 852-2287-1888
Office Hours: Mon-Fri, 9:00am-6:00pm