Special delivery arrangement during the current pandemic situation
In view of current pandemic situation, we are trying our best efforts to fulfill all orders. However, some orders may expect delays.
In order to protect the safety of our customers and staff, we will put special delivery arrangements in place. These will be closely monitored as per changing conditions and building management requirements of each delivery address. Dispatched item(s) may be placed at the recipient's doorstep, delivered to the recipient's lobby or management office. The delivery staff will contact the customer in advance to confirm the arrangement.
If the delivery location belongs to a "cluster infection" or within the "restriction area" set by government officials, the delivery may expect delays and only be arranged after the location is considered safe or allowed to enter.
We cannot provide delivery service to below locations: Community treatment facilities, Community isolation facilities and Community isolation hotels.
Should you have any enquiry, please feel free to contact our customer service.